Strategic Technical Architect, International

About GitHubAs the global home for all developers, GitHub is the complete AI-powered developer platform to build, scale, and deliver secure software. Over 100 million people, including developers from 90 of the Fortune 100 companies, use GitHub to build amazing things together across 330+ million repositories. With all the collaborative features of GitHub, it has never been easier for individuals and teams to write faster, better code.LocationsIn this role you can work from Remote, Germany.OverviewAs a Staff Field Technical Architect at GitHub, you’ll combine deep industry expertise and technical insights to deliver impactful solutions for high priority customers, solving complex challenges that extend beyond native product capabilities. By engaging with key customer decision makers and influencers, you will drive technical strategy, leading hands-on demos, proofs of concept, and technical education to address blockers, elevate customer outcomes, and build lasting trust.Beyond direct customer engagements, you will contribute to operational excellence within Field Services by identifying workflow improvements, addressing process gaps, and developing readiness plans to enhance overall efficiency. You’ll collaborate with internal GitHub and Microsoft teams to identify emerging technical opportunities, guiding the product roadmap with valuable customer feedback and competitive insights. In this role, you will help drive GitHub’s leadership in AI and innovation, empower customers through our security and technical narratives, and work with cross-functional teams to ensure alignment with GitHub’s mission to empower every developer and deliver transformative solutions.ResponsibilitiesCustomer and Industry InsightsCombines industry insights, global best practices, and experience across regions to recommend strategies for managing high-impact accounts. Engages cross-functional teams to gather customer intelligence, track performance, and identify risks, ensuring customers consider alternative strategies to adapt and grow.Utilizes deep knowledge of customer businesses and technology platforms to build digital strategies that align with business outcomes. Applies industry expertise to help customers navigate challenges, offering innovative GitHub solutions that support growth and integration into their broader business.Technology Strategy FormulationAnalyzes complex accounts to identify opportunities for GitHub solutions, guiding customers in adopting technology that aligns with their long-term business strategy. Acts as a strategic link between GitHub and the customer, establishing a clear pathway for strategic initiatives and resources to achieve shared goals.Builds trusted, phased roadmaps for high-priority accounts, validating plans with stakeholders to drive long-term objectives. Helps customers adapt strategies to leverage GitHub’s innovative capabilities and achieve transformative results.Differentiated Value PropositionActs as an escalation point for high-impact strategic accounts, conducting in-depth analysis of technical risks and challenges to address complex customer issues. Leads the development of targeted strategies and solutions that not only resolve blockers but also help customers achieve their business objectives, fostering deeper alignment with GitHub’s offerings and strengthening GitHub’s position in the market.QualificationsRequired Qualifications:Many years experience in technical consulting, technical consultative selling, practice building, or related technical/sales/industry experienceOR Bachelor's Degree in Social Sciences, Computer Science, Information Technology, Engineering, Business, or related field AND multiple years experience in technical consulting, technical consultative selling, practice building, or related technical/sales/industry experienceOR Master's Degree in Social Sciences, Computer Science, Information Technology, Engineering, Business, or related field AND many years experience in technical consulting, technical consultative selling, practice building, or related technical/sales/industry experienceOR equivalent experience.Several years experience in digital transformation or using technology (e.g., Developer Experience, CI/CD, App Security, Software Engineering, AI, Machine Learning) to drive customer business outcomes.Preferred Qualifications:Multiple years experience in business consulting, consultative selling, or change management.Many years experience orchestrating complex projects and/or leading projects within complex organizational structures.GitHub valuesCustomer-obsessedShip to learnGrowth mindsetOwn the outcomeBetter togetherDiverse and inclusiveManager fundamentalsModelCoachCareLeadership principlesCreate clarityGenerate energyDeliver successWho We AreGitHub is the world’s leading AI-powered developer platform with 100 million developers and counting. We’re also home to the biggest open-source community on earth (and 99% of the world’s software has open-source code in its DNA). Many of the apps and programs you use every day are built on GitHub.Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond!). At GitHub, our goal is to create the space you need to do your best work. We’re remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are—because we know that people flourish when they can work on their own terms.Join us, and let’s change the world, together.Equal Employment OpportunityGitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate! #J-18808-Ljbffr